People Operations Manager

Responsibilities

• Lead the end-to-end People Operations function, serving as the primary contact for all operational HR matters.
• Ensure full compliance with UAE Labour Law and MOHRE regulations, managing investigations, grievances, and disciplinary actions.
• Oversee monthly payroll processing to ensure accuracy, timeliness, and prompt query resolution.
• Manage the complete employee lifecycle, including contract management, onboarding, promotions, and offboarding.
• Administer visa/work permit processes and coordinate with PROs and government bodies.
• Design and improve onboarding and offboarding processes to enhance employee experience and retention.
• Act as a lead for employee relations, supporting managers in resolving conflicts and performance issues.

Requirements

• Bachelor's degree in HR, Business Administration, or a related field.
• 7–10+ years of progressive HR experience, with at least 3 years in a senior leadership role.
• Deep, practical knowledge of UAE Labour Law, MOHRE regulations, and Dubai government frameworks.
• Proven experience in the Dubai market, ideally within real estate, property management, or professional services.
• Proficiency in HRIS administration and the MS Office suite, including advanced Excel skills.
• Excellent written and spoken English communication skills.

Preferred Qualifications

• CIPD Level 5+ or SHRM certification.
• Master's degree in a relevant field.
• Proficiency in Arabic.

About the Company

Kaizen Asset Management Services is a trusted provider of real estate asset management, property management, owners association management, and facilities management solutions across the UAE. We prioritize operational excellence, regulatory compliance, and exceptional experiences for both our clients and our team members.