People Operations

About the Company

Factory builds software development agents that accelerate the world's largest enterprise engineering teams. We're helping customers including Nvidia, Adobe, Adyen, Klarna, and Ernst & Young turn their engineering organizations into autonomous development systems.

Responsibilities

• Own and continuously improve core people operations processes including onboarding, offboarding, and employee lifecycle changes
• Manage and optimize People systems such as HRIS, payroll, and benefits administration
• Partner with Finance, Legal, and IT to ensure operational alignment across payroll, compliance, and equity administration
• Drive operational readiness for headcount growth and scale infrastructure ahead of hiring velocity
• Build and maintain people operations documentation, playbooks, and SOPs
• Support compliance efforts across employment law, data privacy, and regulatory requirements
• Analyze people data and operational metrics to surface insights and identify bottlenecks
• Serve as a trusted point of contact for employees on operational questions
• Contribute to people programs such as employee engagement and internal communications

Requirements

• 3+ years of experience in people operations, HR operations, or an operations role at a technology company
• Hands-on experience managing HRIS platforms, payroll systems, and benefits administration
• Strong cross-functional collaboration skills with Finance, Legal, and IT teams
• Demonstrated ability to build and document scalable processes
• Strong attention to detail and data integrity
• Excellent communication and interpersonal skills with discretion
• Self-directed and adaptable to fast-moving environments