People Operations Coordinator

Responsibilities

• Manage ticket assignments and respond to employee inquiries regarding People policy and benefits
• Assist with the collection, processing, and HRIS entry of various People data
• Support onboarding and offboarding processes as needed
• Maintain functional proficiency in core HR systems including Benefits Solver, ADP, Dayforce, and ServiceNow (SNOW)
• Participate in special People Operations projects and ad-hoc reporting needs
• Process department mail, including time-sensitive items like unemployment claims

Requirements

• High school diploma or equivalent (Associate's degree preferred)
• 1-3 years of HR or related professional experience
• Proficiency with Microsoft Office programs (Excel, PowerPoint, Outlook, and Word)
• Ability to work effectively in a fully remote environment
• Strong attention to detail and ability to maintain confidentiality and professionalism
• Excellent oral and written communication skills

Preferred Qualifications

• Experience with ADP, Dayforce, and ServiceNow (SNOW)
• PHR or SHRM-CP certification

About the Company

National Veterinary Associates is a leading global pet care organization on a mission to improve the lives of pets and the people who love them. Our network of 1,000 hospitals connects care teams to a community of professionals, providing the technology and resources needed to expand care for all.