People & Learning Administrator

Responsibilities

• Act as the first point of contact for People and L&D queries via shared inboxes
• Maintain accurate employee records, JML trackers, and documentation
• Support the employee lifecycle including contracts, onboarding, and leaver documentation
• Coordinate onboarding administration such as right-to-work, references, and DBS checks
• Maintain the L&D calendar and schedule training sessions, workshops, and events
• Support vendor administration for L&D suppliers including onboarding and invoicing
• Administer the Learning Management System (LMS) and training agreements
• Produce routine reports and trackers to support People and L&D activity

Requirements

• Strong administrative skills with proficiency in Microsoft Word, Excel, and PowerPoint
• Experience using HR and/or Learning Management systems
• High level of accuracy and attention to detail
• Strong organizational and prioritization skills
• Ability to handle confidential information with discretion
• Proactive, flexible, and customer-focused approach
• Strong communication and interpersonal skills

Preferred Qualifications

• Previous experience supporting benefits administration

About the Company

Telefónica Tech is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 employees. We serve more than 5.5m customers everyday in over 175 countries, providing services across Cloud, Data & AI, Enterprise Applications, Workplace Services, and Cyber Security.