People & Learning Administrator

Responsibilities

• Act as the first point of contact for People and L&D queries via shared inboxes.
• Maintain accurate employee records, JML (Joiner, Mover, Leaver) trackers, and documentation.
• Support the employee lifecycle including contracts, onboarding, right-to-work checks, and probation administration.
• Coordinate learning activities, including scheduling training sessions, workshops, and managing the L&D calendar.
• Administer the Learning Management System (LMS), managing course enrolments and content updates.
• Support vendor administration for L&D suppliers, including onboarding and invoicing.
• Assist with benefits administration and the maintenance of People policies and procedures.
• Produce routine reports and trackers to support People and L&D activities.

Requirements

• Strong administrative skills with proficiency in Microsoft Word, Excel, and PowerPoint.
• Experience using HR or Learning Management systems (LMS).
• High level of accuracy and strong attention to detail.
• Excellent organizational skills with the ability to prioritize effectively.
• Ability to handle confidential and sensitive information with discretion.
• Strong communication and interpersonal skills.
• A proactive, methodical, and customer-focused approach to work.

Preferred Qualifications

• Previous experience supporting benefits administration.
• A desire to pursue professional development (CIPD sponsorship is available).

About the Company

Telefónica Tech is a leading NextGen Tech solutions provider and part of the Telefónica Group. With a diverse team of over 6,000 employees across 60+ nationalities, we serve millions of customers globally. We specialize in accelerating digital transformation through Cloud, Data & AI, Cyber Security, and Workplace Services. We value being Open, Trusted, and Bold, and we are committed to fostering an inclusive culture where everyone can belong.