People & Experience Partner

Responsibilities

• Act as the first-line contact for employees and managers regarding day-to-day employment inquiries.
• Manage HR operations including digitalized onboarding, contracts, benefits administration, and employee lifecycle changes.
• Partner with system providers to ensure accurate payroll processing and compliance with local regulations across Eastern Asia.
• Drive digital transformation by leveraging AI-powered self-service portals and intelligent document systems.
• Monitor service performance metrics such as SLAs, eNPS, and case resolution times to drive continuous improvement.
• Support the deployment of global and local HR projects, ensuring local adaptation and strategic alignment.
• Manage employee entry, exit, and movement processes specifically for Hong Kong and Taiwan.

Requirements

• University degree in Human Relations, Psychology, Business, or a related field.
• Broad knowledge of HR processes and procedures.
• Proficiency in using HR digital tools and AI technologies.
• Strong sense of empathy and curiosity for others.

About the Company

Maquet (Shanghai) Medical Equipment Co., part of Getinge, provides hospitals and life science institutions with products and solutions aimed at improving clinical results and optimizing workflows. We exist to make life-saving technology accessible for more people through innovation in intensive care, cardiovascular procedures, and operating rooms.