Payroll Senior Associate

Responsibilities

• Independently process end-to-end Vietnam payroll to ensure delivery according to agreed processing calendars and KPIs
• Support statutory and year-end reporting requirements
• Provide payroll expertise to advise on client queries and ensure compliance with country-specific legislation
• Support the training and knowledge transfer of Apprentices and Associates regarding data management and customer service
• Ensure all tickets and calls are responded to within SLA timescales and to a high standard
• Perform system maintenance testing and report any defects or issues to Application Services
• Liaise and transact with third-party providers
• Maintain accurate documentation and ensure SOC controls are completed on time with necessary evidence
• Handle sensitive and confidential information with appropriate care and discretion

Requirements

• Native or fluent Vietnamese speaker
• Excellent English written and verbal communication skills
• 2-3 years of relevant experience administering payroll or benefits in an HR consulting, outsourcing, or corporate environment
• BA/BS in Accounting, Human Resources, Business Administration, or an equivalent combination of education and experience
• Strong proficiency in MS Office tools, particularly Excel, Word, and PowerPoint
• High attention to detail and ability to work in a fast-paced, global environment

Preferred Qualifications

• Experience with HRIS platforms such as Workday, SAP, or PeopleSoft

Benefits

• Comprehensive health coverage and wellbeing programs
• Paid leave including vacation, sick, and parental leave
• Retirement plans
• Continuous learning and professional development opportunities

About the Company

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in over 180 countries, we design and deliver people-first solutions powered by cloud-based technology to help organizations grow and enable their workforces to perform at their best.