Payments Operations Analyst

Responsibilities

• Control and management of daily transactional payment operations for Santander Group branches
• End-to-end monitoring of the payment operational process
• Resolution and escalation of operational incidents
• Capture and entry of manual payment settlements ordered by clients
• Management of alerts and error repair queues in SWIFT messaging
• Accounting reconciliation and identification/resolution of discrepancies in transitory and correspondent accounts
• Coordination with different teams to resolve incidents and minimize client impact
• Communication with customer service areas regarding settlement status
• Monitoring of technological and operational incidents throughout the process cycle

Requirements

• 1 to 2 years of experience in payment areas, bank settlement, or related financial products
• Intermediate/high English level (preferably B2)

Benefits

• Permanent contract and full-time schedule
• 23 vacation days
• Continuous training in technical, transversal, and language skills
• Life and accident insurance
• Flexible compensation options (medical insurance, childcare vouchers, transport, food, and training)
• Access to Privilege Club discounts
• Personalized onboarding and career development plans

About the Company

Sopra Steria is a recognized European leader in consulting, digital services, and software development, with nearly 56,000 employees across almost 30 countries.