Payments Data Analyst

Responsibilities

• Conduct daily investigations and in-depth analyses of payment systems traffic to detect anomalies, fraud patterns, or system inefficiencies
• Prepare detailed reports with actionable insights on transaction trends, approval/decline rates, and regional performance metrics
• Collaborate with 100+ global payment providers to troubleshoot operational errors and optimize integration workflows
• Partner with technical, product, and engineering teams to address data-driven queries and improve system performance
• Offer analytical support to various internal teams to resolve operational challenges

Requirements

• 2+ years in payment systems operations, transaction monitoring, or data analysis
• Proficiency in data analysis tools including Excel, SQL, and Google Sheets
• Ability to interpret complex datasets, identify trends, and propose data-backed solutions
• Strong interpersonal skills to liaise with internal teams and external payment providers
• High attention to detail and the ability to manage complex, repetitive tasks with consistency
• Ability to adjust to new situations and learn quickly

Preferred Qualifications

• Experience in fintech, iGaming, or e-commerce sectors

Benefits

• Relocation package including tickets, hotel accommodation for up to 2 weeks, and visa support
• Competitive remuneration with annual reviews
• Global coverage health insurance
• 24 working days of annual vacation plus paid sick days
• Transport compensation of 200 euros net per month
• Learning and development opportunities
• Language class compensation (English and Portuguese)
• Partial compensation for tennis lessons
• Team building activities

About the Company

PGWay is a cutting-edge payment gateway provider revolutionizing global transactions for the iGaming industry and beyond. Operating within a massive ecosystem of 120+ brands, PGWay offers 150+ payment methods, multi-currency support, and proprietary technology with SSL encryption and PCI DSS Level 1 compliance.