Payment Processor II

Responsibilities

• Contact vendors via phone and email to resolve outstanding or incomplete payments
• Manage escalated payment issues, including misapplied payments and complex transactions
• Communicate with clients to resolve unsettled payments and ensure accuracy
• Use sound judgment to determine when to cancel, reissue, or refund payments
• Reconcile payments prior to reissuing or refunding
• Identify payment processing trends to mitigate risk and improve efficiency
• Collaborate across Operations teams to improve workflows and communication
• Support the team by answering inbound calls and conducting training for new hires

Requirements

• 2-4 years of successful experience in payment processing
• Proficiency in Microsoft Excel
• Strong time management and ability to manage multiple priorities
• Excellent communication and collaboration skills

Benefits

• Medical, Dental, and Vision benefits available starting the first month
• Automatic enrollment in 401k plan (subject to eligibility)
• Robust PTO including vacation, sick, personal, and volunteer time
• Virtual fitness classes offered company-wide
• Employee discounts with major providers
• Fun company culture with contests and prizes

About the Company

Corpay is a global technology organization leading the future of commercial payments. We provide specialized payment solutions that help businesses control, simplify, and secure payments for fuel, general payables, toll, and lodging expenses. Our solutions are used by millions of people in over 80 countries.