Payment Operations Analyst

Responsibilities

• Oversee day-to-day movement of funds and perform reconciliations across internal systems and partner platforms
• Manage user issues end-to-end by coordinating with banks, payment partners, and internal stakeholders
• Monitor real-time dashboards to identify anomalies in transaction flows and system performance
• Analyze data to detect patterns, investigate incidents, and recommend workflow improvements
• Build, optimize, and standardize SOPs to improve efficiency and scalability
• Drive operations excellence initiatives including process optimization, automation, and turnaround time reduction
• Contribute to a Center of Excellence (COE) setup to define best practices and governance frameworks

Requirements

• 3–5 years of experience in fintech or payments operations
• Strong understanding of global payment rails, reconciliation, settlements, and dispute handling
• Experience working with banks, payment gateways, and external partners
• Hands-on experience with SQL, Excel, dashboards, and data analysis tools
• Proven experience in process excellence or operational excellence frameworks such as Lean or Six Sigma

Preferred Qualifications

• Exposure to working in or setting up a Center of Excellence (COE) environment
• Ability to thrive in high-ownership, fast-paced environments

Benefits

• Competitive compensation and ESOPs
• Opportunity to drive process excellence and build scalable ops frameworks from scratch
• High-impact role at the intersection of payments, banking, and product innovation

About the Company

Aspora is building a borderless financial operating system that makes money as mobile and transparent as its users. Backed by investors including Sequoia Capital and Y Combinator, we are a global team working to redefine what global banking can be through extreme ownership and customer obsession.