Payment Operations Admin

About the Company

LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. LINE Pay is an integrated online and offline payment platform offering seamless digital wallet and quick payment options for purchases, transfers, and utility bills.

Responsibilities

• Validate, investigate, and resolve complex payment issues and discrepancies
• Perform daily reconciliation of payment transactions across various channels
• Proactively resolve systemic unmatched cases
• Complete assigned duties timely and escalate concerns to leadership
• Collaborate with internal stakeholders and external partners to troubleshoot payment issues
• Support payment operations initiatives and special projects

Requirements

• Bachelor’s degree in Logistics, Business, Finance, or related fields
• 1–3 years of relevant experience (fresh graduates welcome)
• Proficiency in Microsoft Excel or Google Sheets
• Strong communication and interpersonal skills
• High attention to detail and well-organized
• Ability to work independently in a fast-paced environment
• Flexibility to work on assigned schedules, including weekends or unusual hours for urgent incidents