Payment Lifecycle Analyst

Responsibilities

• Identify and mitigate potential fraud risks to ensure robust protection for US and International Private Bank clients
• Investigate detailed fraud activities using analytical and problem-solving skills to uncover insights
• Collaborate with various departments to enhance fraud detection and prevention strategies
• Manage detailed reviews under tight deadlines, prioritizing tasks and managing time effectively
• Detect and address fraud indicators with keen attention to detail to ensure swift remediation
• Communicate clearly and concisely with clients and team members to facilitate action and manage expectations

Requirements

• Proficient in delivering excellent written and oral communications at an executive level
• Demonstrated ability to excel in dynamic, fast-paced environments
• Skilled in handling highly confidential client details with professionalism and discretion
• Strong organizational skills and excellent attention to detail
• Proven ability to follow up effectively and manage complex situations

Preferred Qualifications

• At least one year of experience in client service with a focus on delivering exceptional support
• Highly analytical mindset with expertise in collecting, analyzing, and synthesizing information

About the Company

JPMorganChase is a leading global financial institution providing innovative solutions to millions of consumers, small businesses, and prominent corporate, institutional, and government clients. Through our J.P. Morgan and Chase brands, we lead in investment banking, consumer banking, commercial banking, and asset management.