Patient Team Assistant

About the Company

At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey.

Responsibilities

• Provide administrative support to the Executive Director, Clinical Director, and Director of Operations
• Maintain files, supplies, and general office organization
• Assist hospice team members with ordering medical equipment and managing correspondence
• Maintain inventory of medical supplies for field staff
• Assist Clinical Director with field staff scheduling and assignment notifications
• File clinical documentation to maintain open charts
• Prepare patient charts and Plan of Care Updates for team meetings
• Answer and channel telephone inquiries
• Track and maintain physician orders in the EMR to ensure proper billing flow
• Maintain patient census lists and meeting templates

Requirements

• Minimum of two years of experience in hospice or healthcare preferred
• Proficiency in MS Office applications
• Ability to learn department and job-specific software systems
• Strong organizational and analytical problem-solving skills
• High attention to detail and accuracy
• Effective verbal and written communication skills
• Must be at least 18 years of age