Patient Services Representative

Responsibilities

• Greet patients and manage registration and appointment scheduling
• Triage and route clinical calls to appropriate departments
• Assist patients with completing required forms and paperwork
• Maintain a clean and organized work area and lobby
• Escalate patient concerns to appropriate team members
• Manage patient records, referrals, and medical charts
• Collect patient payments at the time of service

Requirements

• High school diploma or equivalent
• Proficiency in Microsoft Office applications
• Ability to navigate multiple computer systems simultaneously
• Ability to collect patient payments

Preferred Qualifications

• 6 months of medical office experience

About the Company

We are a healthcare team dedicated to providing seamless patient care and exceptional patient experiences across multiple practices and facilities.