Patient Service Executive

Responsibilities

• Build relationships with patients, families, and staff to create an environment where patient experience and satisfaction are the priority
• Respond to and investigate complaints and issues, communicating identified problems to the appropriate staff
• Work with relevant individuals or departments to limit or resolve service delays and communicate effectively with patients and families

Requirements

• Minimum Bachelor's degree (S1) in Marketing or Communication
• Minimum 1 year of experience in a similar field
• Experience in direct product sales and medical representation
• Existing networking with doctors
• Strong communication skills and target orientation

About the Company

Siloam Hospitals Asri uses advanced techniques and technology to provide the best surgical services for patients with prostate disorders, urothelial tumors, kidney stones, or other urological complaints. Established in 2008, it has become one of the best urological surgical hospitals in Indonesia.