Patient Service Coordinator

Responsibilities

• Facilitate the patient admission process and manage patient intercom requests.
• Arrange patient transportation to outside agencies.
• Coordinate facility information and work orders, ensuring follow-up and task completion.
• Assemble, organize, and maintain patient medical records and charts according to hospital policy.
• Input patient charges via computer systems and assist in the orientation of new staff.
• Answer incoming telephone calls promptly and courteously.
• Maintain a clean and orderly work environment to support patient-centered care.

Requirements

• High School diploma or equivalent.
• At least one year of general office experience.
• Proficiency in MS Office Suite and the ability to learn new software.
• Strong written and verbal communication, organizational, and customer service skills.
• Ability to multitask effectively, use discretion, and maintain patient confidentiality.
• Ability to interact professionally with both internal and external customers.

Preferred Qualifications

• Experience in a medical or clinical setting.
• Experience in an Emergency Department (ED).
• Completion of Associate Business courses.

About the Company

University of Chicago Medicine is a world-class academic healthcare system that has been at the forefront of medicine since 1899. We provide superior healthcare with compassion, working to advance medical innovation and serve the health needs of our community.