Patient Flow Coordinator

Responsibilities

• Transcribe physician orders and make appointments for tests
• Handle patient queries and manage busy telephone activities
• Coordinate and facilitate efficient patient flow through various visit stages
• Communicate effectively with internal and external parties
• Schedule patient appointments and retrieve charts from Health Records
• Activate patient information in computer systems
• Perform cross-functional duties as assigned

Requirements

• Completion of Grade XII or recognized equivalent
• Minimum of one year related work experience
• Strong communication, organizational, and time management skills
• Ability to work efficiently in a high-pressure environment
• Demonstrated commitment to client service and satisfaction
• Ability to adhere to confidentiality policies for sensitive patient data

Preferred Qualifications

• Completion of a medical terminology course
• Previous experience in a healthcare environment
• Experience with UHN Clinical Desktop applications or ADT systems
• Proficiency in Microsoft Office

About the Company

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. As a leading research hospital affiliated with the University of Toronto, UHN is a national and international source for discovery, education, and patient care across various specialties including oncology, cardiology, and genomic medicine.