Patient Facilitator

About the Company

Hospitality Health ER is a freestanding ER in Tyler, TX that provides personal attention to all patients with first-class care. We pride ourselves on providing exceptional hospitality and customer service to everyone that enters our facility, going above and beyond the call of duty.

Responsibilities

• Transport patients safely using wheelchairs, stretchers, and beds
• Assist patients in and out of vehicles and exam areas
• Support patients and families with care, comfort, and compassion
• Clean and sanitize transport equipment after each use
• Deliver lab specimens, tests, equipment, and supplies as needed
• Restock and organize patient rooms, lobbies, and nursing stations
• Ensure proper patient identification before transport
• Communicate clearly with nurses, physicians, and staff to keep care running smoothly
• Assist with room turnovers and basic facility upkeep

Requirements

• High School Diploma or GED
• Current driver’s license (no restrictions)
• 1+ year of experience as a Transporter, CNA, EMT, Medical Assistant, or Home Health Aide
• Strong communication and customer service skills
• Reliable, organized, and able to work in a fast-paced environment
• Flexible with scheduling (night shift/on-call as needed)
• Ability to read, write, and speak English

Benefits

• Night shift differential pay
• 401(k) with company match
• Additional benefits for full-time employees