Patient Coordinator

Responsibilities

• Welcome and assist patients in a professional and courteous manner
• Schedule and manage patient appointments efficiently
• Provide detailed information about aesthetic treatments, procedures, and clinic policies
• Coordinate communication between patients and medical professionals
• Handle patient inquiries and resolve concerns promptly and effectively
• Maintain and update patient records accurately
• Support administrative functions to ensure smooth clinic operations
• Follow up with patients post-treatment to assess satisfaction

Requirements

• Fluency in English is required
• Knowledge of the Filipino language is preferred
• Experience in a healthcare or aesthetic clinic environment is preferred
• Proficient in clinic management software and Microsoft Office applications
• Excellent communication, interpersonal, and customer service skills
• Strong organizational and multitasking abilities
• Ability to manage sensitive patient information with strict confidentiality

Benefits

• Competitive salary and benefits package

About the Company

Ontime Healthcare is a premier provider in Dubai, dedicated to delivering outstanding service and high-quality care within the aesthetic and healthcare sectors.