Patient Coordinator & Admin Executive

Responsibilities

• Manage patient communications via phone calls, WhatsApp, and email
• Coordinate appointment scheduling and manage patient referrals
• Maintain accurate EMR records, including patient registration and documentation
• Support billing and invoicing processes
• Liaise with doctors, laboratories, and partner hospitals
• Support communication with Arabic-speaking patients during consultations when required
• Ensure a smooth and professional experience for all clients

Requirements

• Fluent in both Arabic and English (spoken)
• Prior experience working in a clinic or hospital setting
• Strong organizational and communication skills
• Professional and patient-friendly approach
• Willingness to travel to Abu Dhabi once a week

About the Company

Mihaana Care is a DHA-licensed telehealth clinic based in Barsha, Dubai, dedicated to providing professional and seamless healthcare services to its patients.