Patient Care Coordinator

About the Company

Stella Mental Health is a leading provider of breakthrough treatments for trauma symptoms, stress, anxiety, and depression. We use cutting-edge modalities, such as ketamine infusions, intranasal ketamine (Spravato) and transcranial magnetic stimulation (TMS) to help our patients achieve lasting relief.

Responsibilities

• Provide patients with an exceptional care experience and manage inquiries via phone, email, or portal
• Coordinate and optimize clinic scheduling to maintain efficient appointment flow
• Serve as the primary point of contact between patients, providers, and internal teams
• Support billing processes, collections, and accounts receivable activities
• Maintain accurate patient records and update financial information
• Assist with insurance benefit verification and claims submission
• Maintain the reception area and business office inventory

Requirements

• 3+ years of medical office experience
• 3+ years of experience with medical insurance
• High school diploma or GED
• Strong interpersonal and customer service skills
• Proficiency with computers and technology
• Ability to work onsite in Draper, UT

Benefits

• 401(k) with matching
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off