Patient Care Coordinator

Responsibilities

• Greet patients and visitors in a friendly, welcoming manner
• Schedule new referrals and patient visits via fax and telephone
• Verify insurance coverage and collect payments at time of service
• Maintain an orderly and organized front office workspace
• Manage clinic schedule, document routing, deposits, and non-clinical documentation
• Monitor clinic inventory, caseload, and insurance reporting
• Make welcome calls and influence arrival rates through excellent customer service
• Attend required training and complete quarterly compliance training

Requirements

• High School Diploma or equivalent
• Strong communication and customer service skills
• Ability to multitask with strong organizational detail
• Ability to meet deadlines and work with little to no supervision
• Efficient time management and presentation skills

Benefits

• Annual paid Charity Day
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• Three weeks Paid Time Off plus paid holidays
• 401K with company match

About the Company

Elite Physical Therapy is a brand partner of Upstream Rehabilitation, providing physical therapy services and supporting clinic growth through excellence in patient care and operational execution.