Patient Care Coordinator

Responsibilities

• Greet patients and visitors in a friendly, welcoming manner
• Schedule patient visits and convert referrals into evaluations
• Verify insurance coverage and collect payments at time of service
• Manage front-office operations, document routing, deposits, and clinic inventory
• Make welcome calls and monitor arrival rates through excellent customer experience
• Complete required training and quarterly compliance modules

Requirements

• High school diploma or equivalent
• Strong communication and customer service skills
• Ability to multitask with attention to organizational detail
• Efficient time management and ability to work with little supervision

Benefits

• Annual paid Charity Day
• Medical, dental, vision, life, and short/long-term disability insurance
• Three weeks paid time off plus paid holidays
• 401(k) with company match

About the Company

Drayer Physical Therapy is a brand partner of Upstream Rehabilitation, providing physical therapy services with a focus on patient-centered care.