Patient Care Coordinator

Responsibilities

• Receive and triage inbound phone calls from patients and caregivers
• Act as the first point of contact, evaluating call purpose and prioritizing handling
• Record activities in the patient database and follow up with physician offices and pharmacies
• Schedule prescription shipments directly with patients and affiliates
• Gather demographics, insurance plan information, and patient history
• Contact physicians to obtain missing or required clinical information
• Process document intake queues for pharmacy technician processing
• Prepare shipping materials for packing stations

Requirements

• High school diploma, GED, or 1-3 years of related experience
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Teams)
• Strong written and verbal communication skills
• Ability to lift and move up to 50 pounds

Benefits

• Matching 401(k) with immediate vesting
• Medical, dental, vision, life, and short-term disability insurance
• Supportive and progressive work environment

About the Company

AssistRx engineers the blend of technology and talent to provide life sciences companies with efficient solutions to improve patient uptake, visibility, and outcomes.