Patient Care Coordinator

Responsibilities

• Greet patients, customers, and vendors in a friendly and welcoming manner
• Answer and respond to telephone inquiries professionally and in a timely manner
• Schedule patient appointments and manage the practice calendar
• Gather and verify patient demographics and insurance information
• Enter data accurately into the Electronic Medical Record (EMR) system
• Verify vision and medical insurance eligibility prior to appointments
• Prepare insurance claims and run reports to ensure all charges are billed and filed
• Collect and document co-pays, charges, and payments into the EMR
• Maintain a clean and organized workspace

Requirements

• High school diploma or equivalent
• Basic computer literacy and experience with EMR systems
• Strong organizational skills and high attention to detail
• Excellent verbal and written communication skills
• Ability to maintain strict patient and practice confidentiality

About the Company

AEG Vision operates Sansbury Eye Center - Forest Acres, providing exceptional eye care services to the Columbia, SC community. We are dedicated to delivering high-quality patient experiences through professional service and clinical excellence.