Patient Care Consultant

Responsibilities

• Meet with new and returning patients to understand their goals and guide them toward appropriate treatment plans
• Educate patients on unique approaches, available procedures, process expectations, and financing options
• Coordinate timely follow-up with clinical teams and patients to ensure a seamless experience
• Build and manage a strong patient pipeline through proactive follow-up
• Serve as a leader within the center to ensure exceptional patient experiences

Requirements

• 3+ years of proven sales success in a high-energy environment
• Experience in one-on-one consultative selling, preferably in aesthetics or skincare
• Ability to build rapport and create urgency
• Strong interpersonal and negotiation skills
• Self-motivated and driven to exceed KPIs
• Exceptionally organized and detail-oriented
• Ability to work the last three business days of the month

Benefits

• Base salary plus overtime and overtime premium
• Uncapped bonuses based on KPI and goal achievement
• Medical, Dental, and Vision insurance
• Life Insurance
• 401(k) with matching
• Paid Time Off (PTO) and Paid Holidays
• Employee Assistance Program (EAP)

About the Company

Sono Bello is America's top cosmetic surgery specialist, with over 185 board-certified surgeons who have performed more than 300,000 laser liposuction and body contouring procedures.