Patient Admitting Specialist

Responsibilities

• Ensure a satisfying registration experience through accurate and comprehensive scheduling and data entry.
• Identify patients using proper retrieval methods to avoid duplicate medical records.
• Verify insurance eligibility, update medical records, and ensure valid prior authorizations are in place.
• Collect co-pays, deductibles, and self-pay quotes while providing appropriate receipts.
• Complete all necessary paperwork, including HIPAA regulations, patient signatures, and Medicare requirements.
• Maintain a registration error accuracy rate of 97% or higher.
• Handle incoming calls, faxes, and messages in a timely and professional manner.
• Create a welcoming environment by demonstrating empathy and respect to all patients and visitors.

Requirements

• High school diploma or GED.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Basic knowledge of insurance eligibility and benefit coverage.
• Strong written and verbal communication skills.
• Ability to handle stressful situations in a calm and professional manner.

Preferred Qualifications

• Previous experience in a healthcare setting.
• Experience in a customer service role.

About the Company

Eisenhower Health has been a leader in healthcare for the Coachella Valley since 1971. We are dedicated to growing our services and facilities to meet the evolving needs of our community, delivering state-of-the-art care across our medical center and various specialized facilities.