Patient Admission and Information Center Staff

Responsibilities

• Act as a competent contact person for patients and visitors at the reception
• Perform outpatient and inpatient patient admissions
• Create birth notifications and manage room occupancy
• Prepare elective service agreements
• Operate the digital telephone system and handle internal/external calls
• Provide general information to patients, visitors, and staff
• Process parking ticket billing and sell meal vouchers
• Sort and distribute incoming and outgoing mail
• Work in shifts, including night shifts

Requirements

• Training in commercial or hotel management is an advantage
• Professional experience in reception or service desk roles preferred
• Proficiency in English and other foreign languages is an advantage
• Friendly and courteous demeanor
• Sensitivity when interacting with patients

Benefits

• Fair, performance-related salary
• Numerous employee benefits
• Employee events (Christmas party, summer festival, Oktoberfest, etc.)
• Motivated and supportive team environment
• Structured and individual onboarding
• Flexible working hours that can be adapted to studies

About the Company

St. Josefskrankenhaus Freiburg is a centrally located hospital in the heart of Freiburg, combining medical specialization with human care and long-standing tradition.