Patient Access Representative

Responsibilities

• Perform patient registration and obtain appropriate insurance information
• Schedule patient appointments accurately
• Maintain department quality standards with a focus on exceptional customer service
• Manage administrative tasks to ensure smooth clinic operations

Requirements

• High school diploma or equivalent
• One year of clerical experience
• Proficiency with computers and working knowledge of Microsoft Office
• Excellent written and verbal communication skills
• Basic knowledge of medical terminology

Preferred Qualifications

• Previous experience with patient registration in a medical setting
• Experience with insurance verification in a healthcare environment

Benefits

• Health and supplemental insurance
• Retirement plan (IPERS)
• Paid Time Off (PTO)
• Education assistance
• 529 College Savings Plan
• Employee health and wellness programs
• Free parking

About the Company

Broadlawns Medical Center is a safety net hospital dedicated to providing high-quality, coordinated, and compassionate healthcare to the community. Our campus includes an acute care hospital, primary and specialty care clinics, urgent care, emergency services, and various support services. We are committed to excellence, earning a Level 3 rating from the National Committee for Quality Assurance.