Pathway of Hope Caseworker

Responsibilities

• Provide case management and support to individuals and families navigating social adjustment challenges through the Pathway of Hope program.
• Conduct client intake, eligibility assessments, and develop individualized action plans and goal sets.
• Perform ongoing monitoring and follow-up assessments at 30, 60, 90-day, and 12-month intervals.
• Coordinate resources and provide referrals for housing, health benefits, and financial support.
• Maintain accurate client data and documentation within the WellSky Community Services system.
• Network with community partners and outside agencies to build a repository of local resources.
• Support the spiritual well-being of clients by connecting them with local ministry leaders.

Requirements

• Bachelor of Arts in Social Work preferred, or 2-3 years of Case Management experience.
• Minimum of one year of experience working with low-income or homeless families.
• Valid driver's license.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Ability to undergo applicable screening and background checks.
• Ability to work with diverse populations in a trauma-informed, sensitive, and non-judgmental manner.

Preferred Qualifications

• Knowledge of Strengths-Based Perspective, Motivational Interviewing, and the Stages of Change Model.
• Basic understanding of mental health disorders and the unique issues surrounding homelessness.

About the Company

The Salvation Army has served people in need in communities across Canada and Bermuda for more than 130 years. As a faith- and values-based organization, we work to meet human needs and be a transforming influence in the communities of our world. We provide necessities such as food, clothing, and shelter, while supporting those experiencing unemployment, addiction, and family challenges.