Partnerships Sales

About the Company

Sierra is creating a platform to help businesses build better, more human customer experiences with AI. Founded by Bret Taylor and Clay Bavor, the company is guided by values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family.

Responsibilities

• Serve as an expert within strategic partners' enterprise sales motions to enable teams and position Sierra
• Build and maintain a network of champions across partner organizations to maximize pipeline
• Own and hit Japan channel revenue targets by closing enterprise deals through partners
• Coordinate with partners and sales leadership through business reviews and joint account planning
• Partner with global GTM teams to build enablement programs, sales plays, and commercial frameworks
• Act as the voice of the Japan market to advise on product and GTM enhancements
• Represent Sierra in customer, partner, and industry engagements

Requirements

• 10+ years of enterprise technology sales experience
• 8+ years of selling experience in Japan
• Proven track record of driving revenue through channel or partner-led sales motions
• Existing relationships within Japan's technology ecosystem (telecoms, SIs, cloud providers)
• Native Japanese fluency and business-level English fluency
• Deep understanding of Japan's enterprise procurement and decision-making culture

Preferred Qualifications

• Experience with organizations like SoftBank, NTT, Fujitsu, NEC, Accenture Japan, or Deloitte Japan
• Background at a high-growth enterprise SaaS company (e.g., Salesforce, ServiceNow, Zendesk)
• Experience developing partner enablement programs or sales plays
• Experience in the CX or customer service technology ecosystem
• Familiarity with AI/ML applications in enterprise settings