Partner Operations Associate

Responsibilities

• Review and approve partner quotes and deal registrations for accuracy and compliance
• Organize order forms and purchase orders for monthly invoice handoff to Billing Operations
• Unblock escalations by working with Partner Directors, Deal Desk, and Billing Ops
• Support product and credit provisioning and process quarterly true-ups
• Verify data accuracy across Salesforce, Ironclad, Retool, and other internal systems
• Support Crossbeam administration and partner benefits provisioning
• Maintain partner records and attribution accuracy across systems
• Assist partners with partner portal and program inquiries
• Support partner marketing lead uploads and referral payout operations
• Identify process gaps and propose improvements to enhance automation and workflows

Requirements

• 3+ years of experience in partner operations, sales operations, revenue operations, or similar GTM support roles
• Fluency in Salesforce fundamentals (Accounts, Contacts, Leads, Opportunities, Campaigns)
• Experience with quotes, order forms, POs, invoicing processes, and revenue workflows
• Strong attention to detail and focus on data cleanliness
• Proactive problem-solving skills and ability to work cross-functionally

Preferred Qualifications

• Experience with Asana, Workbench, ZIP, Slack, Retool, LeanData, or Crossbeam
• Familiarity with partner portals, deal registration flows, reseller programs, or channel operations

About the Company

OpenAI is building safe and beneficial artificial intelligence.