Partner Account Manager

About the Company

Meter builds enterprise networking as a service, designing, installing, and managing critical networking infrastructure. We provide a definitive networking stack to enable businesses to operate seamlessly and reliably.

Responsibilities

• Manage partner performance reviews and identify improvement plans to meet KPIs
• Meet with Fleet technicians and partner leadership to resolve operational challenges
• Design incentive programs to reward quality work and on-time installs
• Lead commercial onboarding for new partners entering the program
• Negotiate installation costs for multi-site deployment bids
• Translate partner feedback into product and process improvements with internal teams
• Advise dispatch on partner capacity based on upcoming deployment volume
• Build systems including dashboards, feedback loops, and partner scorecards

Requirements

• Ability to build strong relationships while maintaining high operational standards
• Experience working on physical-world programs or supporting field operators
• Strong communication skills to build trust with partners and internal teams
• Ability to travel 30-40% for in-person meetings and field support
• Comfortable holding partners accountable to clear performance standards