PACT Mentor at Mercy University - ScoutJobs - The AI-curated global job board
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Mercy University
Posted 3 days ago

PACT Mentor

Mercy UniversityPACT Mentor

Requirements

Bachelor's degree, Interpersonal communication skills, Customer service skills, Organizational skills, Microsoft Office Suite proficiency, Student information systems proficiency

About the role

Responsibilities

  • Provide comprehensive academic advisement to an assigned caseload of approximately 200 students
  • Guide students in course selection, academic planning, and degree progression
  • Monitor student progress and intervene proactively to address academic challenges
  • Advocate for student success by connecting students with appropriate campus resources and support services
  • Offer career exploration resources and guidance to help students identify meaningful career paths
  • Collaborate with university departments to build strong student support networks and enhance retention

Requirements

  • Bachelor's degree
  • Demonstrated commitment to student success and advocacy
  • Strong interpersonal and communication skills with the ability to build rapport with diverse populations
  • Ability to provide exceptional customer service and student-centered support
  • Strong organizational and time management abilities
  • Proficiency with student information systems and Microsoft Office Suite

Preferred Qualifications

  • 1-2 years of experience in academic advising, mentoring, student affairs, or a related field
  • Experience working with first-generation, underrepresented, or non-traditional students
  • Bilingual skills
  • Familiarity with Higher Education technology platforms such as Banner, DegreeWorks, or Slate
  • Knowledge of retention strategies and student success initiatives

Benefits

  • High-quality health care plans
  • Retirement benefits
  • Tuition discounts
  • Flexible spending options

About the Company

Mercy University is a dynamic, independent, coeducational university serving a highly diverse student body. As a federally designated Hispanic Serving Institution (HSI) and a Minority-Serving Institution, Mercy is committed to providing an inclusive learning environment that empowers students to transform their lives through high-quality, personalized education.

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PACT Mentor

Mercy University · Dobbs Ferry

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