Overnight Veterinary Receptionist

Responsibilities

• Provide excellent customer service in-person, over the phone, and during high-stress situations
• Manage lobby flow, address client concerns, and schedule appointments
• Handle basic medical emergencies for pets and owners to ensure safety and well-being
• Assist with medication pickups, inquiries, and provide information about services and products
• Input and manage data in practice management software, including billing and accounts
• Assist with retail sales, weighing pets, and maintaining accurate records
• Reconcile cash drawer and perform end-of-day duties for accurate financial transactions

Requirements

• High school diploma or GED required (or equivalent combination of education and experience)
• Previous reception experience is required
• Ability to work the overnight schedule: Thursday-Sunday from 4PM-1AM

Preferred Qualifications

• Experience working in a veterinary setting

Benefits

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support, including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Access to the Grant Circle relief fund for personal hardships

About the Company

Carolina Veterinary Specialists is a well-established specialty and emergency hospital in Winston-Salem, North Carolina. As a proud member of the PetVet Care Centers Network, we combine local leadership and autonomy with the robust support of a national network of over 420 hospitals. Our mission is to improve the lives of animals and people by providing exceptional and compassionate care at every stage.