Overnight Front Desk Agent

Responsibilities

• Audit, balance, and report on food and beverage outlets, cash, and credit operations
• Audit and report on front desk charges, taxes, and deposits
• Prepare daily statistics and income journal sheets
• Run the night audit to ensure all revenues are in balance
• Perform Front Desk Agent and Bellman duties including check-ins and check-outs
• Track guest issues in the Guest Response Log and compile the "Flash Report"
• Provide basic supervision of 3rd shift staff and contracted security

Requirements

• High school education or equivalent experience
• Ability to operate personal computers, cash registers, and calculators
• Strong telephone and guest relations etiquette
• Excellent comprehension and literacy for reading daily reports
• Ability to lift up to 50 lbs
• Must pass a background check

About the Company

21c Museum Hotels bridges the worlds of art and hospitality, combining a multi-venue contemporary art museum, boutique hotel, and a chef-driven restaurant.