Outreach Police Social Worker

Responsibilities

• Engage with individuals and families in the community to provide case management for social needs, including safe shelter, substance use disorder, and mental health resources.
• Work closely with police officers, city staff, community mental health agencies, and school departments to provide follow-up and referral services.
• Facilitate the department’s Adverse Childhood Experiences Response Team (ACERT) program, including outreach, deployments, and data collection.
• Develop and maintain an extensive network of community partnerships and knowledge of local service agencies.
• Monitor department databases for service-eligible incidents such as domestic disturbances, drug overdoses, and mental health crises to provide appropriate assistance.
• Coordinate and schedule community deployments and conduct timely follow-ups to ensure service delivery.
• Maintain accurate records and databases in accordance with agency, state, and federal confidentiality standards.

Requirements

• Bachelor's degree in Social Work, Criminal Justice, Psychology, or a related social science field.
• Minimum of three years of related professional experience.
• Strong communication skills, both verbal and written, with the ability to build rapport and trust with diverse populations.
• Proficiency with computers and modern office methods.
• Ability to handle emotionally charged situations and work effectively with individuals experiencing trauma.

Preferred Qualifications

• Prior experience with home visiting.
• Experience working collaboratively with public safety organizations.

Benefits

• Comprehensive medical, dental, vision, life, and disability insurance.
• Paid Time Off (PTO) including annual and sick leave, plus 13 paid holidays.
• NHRS Pension Plan and 457 investment opportunities.
• Tuition reimbursement and eligibility for federal student loan forgiveness.
• Wellness Program with incentives and reimbursement for fitness activities.

About the Company

The City of Concord, New Hampshire, is a vibrant community known for its economic strength and exceptional quality of life. The Concord Police Department is seeking purpose-driven professionals dedicated to positively impacting society and supporting the well-being of our residents through specialized outreach and social services.