Outreach Manager

Responsibilities

• Supervise 3–6 Outreach Leads and their respective teams of Outreach Specialists
• Develop and implement outreach strategies to meet program goals
• Plan and oversee community outreach campaigns, events, and rapid-response initiatives
• Coordinate with City agencies, elected officials, and community-based organizations
• Partner with data and technology teams to improve reporting, tracking, and program performance
• Evaluate outreach outcomes and provide regular updates to senior leadership
• Represent the Public Engagement Unit at community meetings, events, and interagency workgroups
• Support logistical planning and cross-team coordination for special projects

Requirements

• Baccalaureate degree and four years of community liaison, organization, or relations experience
• At least two years of experience in a broad administrative or policy-making capacity
• Experience planning, organizing, and administering large community service programs
• Or equivalent combination of high school diploma and eight years of relevant experience
• Must be permanent in the Administrative Community Relations Specialist title or eligible via 6.1.9 title change or score 100+ on the exam

About the Company

The NYC Public Engagement Unit (PEU) develops and executes proactive outreach strategies to help New Yorkers access essential City services through innovative engagement models and community partnerships.