Outlet Manager

Responsibilities

• Oversee daily operations of assigned outlets ensuring Fairmont standards
• Manage and supervise outlet staff including scheduling, training, and performance evaluation
• Ensure compliance with health, safety, hygiene, and food safety regulations
• Monitor inventory levels, control costs, and manage procurement to optimize profitability
• Maintain exceptional service quality and resolve guest complaints professionally
• Prepare and manage outlet budgets and monitor financial performance
• Coordinate with housekeeping, front office, and culinary teams
• Develop and implement marketing initiatives to drive revenue
• Manage vendor relationships and negotiate contracts
• Analyze sales performance metrics to identify growth opportunities

Requirements

• Bachelor's degree in Hospitality Management, Hotel Management, or Business Administration
• 6-7 years of progressive experience in outlet management or F&B operations
• Proven track record of managing P&L statements and financial targets
• Strong knowledge of food safety and hygiene regulations
• Excellent leadership and team management skills
• Proficiency in hospitality management software and POS systems
• Strong communication skills in English
• Ability to work flexible hours including evenings, weekends, and holidays
• Experience in the Indian hospitality market preferred

About the Company

Accor is a worldwide leader in hospitality, offering diverse brands and limitless possibilities for professional growth and learning.