OSP Coordinator/Specialist Support III

Responsibilities

• Coordinate work order administration including scheduling, tracking, reconciliation, and closeout
• Monitor project milestones and ensure work orders progress according to timelines
• Coordinate material procurement and staging to support project execution
• Serve as the primary liaison between Planning, Engineering, Drafting, vendors, and cross-functional teams
• Coordinate workflow across OSP Planning, Engineering, Drafting, and Construction teams
• Assign work, monitor workflow, and ensure quality standards are met
• Track project progress and provide regular status updates and reporting to leadership
• Identify, troubleshoot, and resolve work order or project issues
• Support vendors throughout the project lifecycle
• Maintain accurate documentation and records within business systems
• Assist with process documentation and workflow improvements
• Develop reports, dashboards, and metrics to monitor project performance

Requirements

• Experience supporting OSP (Outside Plant) Engineering operations
• Experience coordinating OSP engineering workflows, work orders, or telecommunications projects
• Advanced proficiency in Microsoft Excel, Word, and PowerPoint
• Working knowledge of SharePoint
• Strong understanding of OSP engineering processes and project coordination
• Ability to coordinate multiple projects in a fast-paced environment
• Strong analytical, organizational, and problem-solving skills
• Excellent written and verbal communication skills

Preferred Qualifications

• Experience within the telecommunications industry supporting fiber network deployment
• Experience with work order management systems and project tracking tools
• Familiarity with engineering and GIS platforms such as IQGeo, ArcGIS, AutoCAD, or SpatialNet
• Associate's or Bachelor's degree in Business Administration, Telecommunications, or Engineering Technology

About the Company

Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America, specializing in UPS systems, backup power, and electrical infrastructure.