Order Taker/F&B Cashier, In Room Dining

Responsibilities

• Provide unique dining experiences through warm, personal, and detailed service
• Take orders for all food and drink requests from guests
• Up-sell and promote food and beverage offers to maximize revenue
• Maintain complete knowledge of F&B services, contents, and preparation methods
• Assist in setting up carts and trays for servers
• Perform opening and closing side duties and workstation setup
• Apply food safety and hygiene standards (HACCP)
• Assist other Food & Beverage outlets during peak times

Requirements

• Ability to remain calm and courteous under pressure
• Proficiency in English (reading, writing, and oral)
• Ability to work collaboratively within a team
• Service-oriented with strong attention to detail
• Ability to provide State and Federal requirements (Tuberculosis Clearance)
• Legal eligibility to work in the United States

Benefits

• Preferred provider medical, drug, and vision benefits
• Employer-paid group life and accidental insurance coverage
• 401(k) retirement saving plan with matching program
• Paid holiday/personal days and paid vacation
• Employee discounts on hotel restaurants, retail, and spa services
• Global travel program discounts at Accor properties
• Complimentary meals in the employee dining facility

About the Company

Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island, offering an authentic Hawaiian experience surrounded by tropical gardens and white sand beaches.