Order Processor III

Responsibilities

• Manage inbound and outbound cases by opening, scanning, and capturing digital images.
• Apply appropriate labels, tags, and shipping stickers to cases and Rx sheets for accurate routing.
• Verify case data accuracy, including account numbers, patient names, and work orders.
• Pack and seal shipping boxes, ensuring all items are secured and match the invoice.
• Input prescription data and case codes into the Customer Management system.
• Perform data entry for alphabetic and numeric information from source documents.
• Select appropriate carriers and shipping options based on due dates and special doctor instructions.
• Maintain a clean and orderly work area and adhere to all Standard Operating Procedures (SOPs).
• Research invoices for credits and manage billing adjustments for assigned accounts.

Requirements

• High school diploma or equivalent.
• Minimum of 3 years of related experience in order processing, logistics, or shipping.
• Strong attention to detail and ability to maintain data accuracy.

Benefits

• Medical, dental, and vision insurance.
• 401K retirement plan.
• Paid time off and paid holidays.
• Supportive work environment and friendly corporate culture.

About the Company

Crown World embraces innovative digital processes and specializes in the production of esthetic, all-ceramic restorations, such as BruxZir® Solid Zirconia crowns and bridges. We are a company passionate about our employees and providing a high-quality production environment.