Posted 6 hours ago
Order Management Service Specialist
WAREMA Renkhoff SE
Perks & benefits
Paid LeaveHealth Insurance
Requirements
Technical or commercial vocational training with cross-functional skills, Proficiency in Microsoft Office, Clear and appreciative communication style, Strong customer orientation and teamwork, Self-organization and planning skills, Product knowledge in sun shading systems preferred
Skills
Microsoft OfficeCRM
About the role
Responsibilities
- Handle technical clarification and order entry for spare parts orders
- Process and record customer orders for factory repairs and incoming complaints
- Support quotation creation and commercially close orders
- Advise customers by phone on spare parts and repair matters
- Manage and monitor customer inquiries in the CRM system
- Serve as the first point of contact for internal and external communication
Requirements
- Technical or commercial vocational training with cross-functional skills
- Proficiency in Microsoft Office applications
- Clear, understandable, and appreciative communication style
- Strong customer orientation and teamwork
- Self-organization, forward planning, and multitasking ability
- Product knowledge in sun shading systems preferred
Benefits
- Performance-based pay including vacation and Christmas bonuses
- Company pension scheme and modern working environment
- Comprehensive onboarding and product training
- Flexible working hours and home office options
- Open, trusting, and partnership-oriented team culture
About the Company
WAREMA Renkhoff SE is a leading family-owned company developing sun shading and outdoor living solutions, with around 5,000 employees worldwide focused on quality and innovation.
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WAREMA Renkhoff SE · Wertheim
