
Posted 8 hours ago
Optometric Technician
LensCraftersOptometric Technician
Requirements
High School graduate or equivalent, One year customer service experience, Strong communication skills, Basic math skills, Problem solving ability
Skills
Healthcarecustomer service
About the role
Responsibilities
- Assist optometrists with eye examinations by obtaining medical histories and performing pre-examination testing
- Greet patients promptly and manage telephone inquiries in a professional and friendly manner
- Maintain accurate patient records and handle sensitive information in accordance with HIPAA regulations
- Manage contact lens inventory, including placing trial orders and maintaining a clean contact lens room
- Utilize clinical systems to input patient data, insurance information, and eye care services accurately
- Support patient retention through appointment scheduling, confirmation calls, and follow-ups
- Maintain and disinfect clinical equipment and ensure exam lanes are organized and compliant with merchandising standards
Requirements
- High School graduate or equivalent
- Minimum of one year of strong customer service experience
- Strong communication and active listening skills
- Basic math and organizational skills
- Ability to solve problems and manage multiple tasks in a fast-paced environment
- Strong interpersonal skills and ability to work autonomously
Preferred Qualifications
- Previous experience in a retail or optical environment
- Prior experience working in a healthcare setting
About the Company
LensCrafters is a leader in vision care, pairing state-of-the-art technology with a personal approach to eye care. As part of EssilorLuxottica, we are part of a global community of over 200,000 employees dedicated to transforming the eyewear and eyecare industry.
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LensCrafters · New York
