Optical Technician

Responsibilities

• Deliver a world-class Total Patient Experience by building relationships and providing medical support
• Assist patients in selecting frames based on style, color, and facial measurements
• Educate patients on specific lenses, coatings, and frames to meet their unique needs
• Accurately collect optical measurements including pupillary distance, seg heights, and vertex distance
• Operate auto-lensometers and manual lensometers to ensure prescription accuracy
• Dispense glasses and contact lens orders, including frame repairs and adjustments
• Drive retail sales by connecting patient needs to available goods and services

Requirements

• High school diploma or GED
• Minimum of 1 year of experience in a customer service or patient-facing role
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Ability to pass a background check and provide proof of right to work in the US
• Ability to perform physical tasks including standing, walking, and fine motor tasks for frame adjustments

Preferred Qualifications

• Previous medical office or ophthalmic experience
• ABO or NCLE certification

Benefits

• Full benefits package including Medical, Vision, Dental, and Life Insurance
• 401k with employer matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Eyecare Certification Reimbursement
• Competitive base pay and employee discounts

About the Company

Clarkson Eyecare provides comprehensive eye care services, ranging from routine exams to specialized treatments for glaucoma, cataracts, and dry eye. We are dedicated to maximizing patient satisfaction through expert clinical support and a premium eyewear retail experience.