Optical Technician

Responsibilities

• Deliver a world-class patient experience by building relationships and providing medical support
• Assist patients in selecting frames based on style, color, and facial measurements
• Educate patients on specific lenses, coatings, and frames to meet their unique needs
• Accurately collect optical measurements including pupillary distance, seg heights, and vertex distance
• Operate auto-lensometers and manual lensometers to ensure prescription accuracy
• Dispense glasses and contact lens orders, including frame repairs and adjustments
• Drive retail sales by connecting patient needs to available goods and services

Requirements

• High school diploma or GED
• Minimum of 1 year of experience in customer service or a patient-facing role
• Ability to operate lensometers
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Ability to perform physical tasks including standing, walking, and fine motor tasks for frame adjustments

Preferred Qualifications

• Previous medical office or ophthalmic experience
• ABO or NCLE certifications

About the Company

Clarkson Eyecare provides comprehensive eye care services, ranging from pediatric exams to specialized treatments for glaucoma and cataracts. We are dedicated to maximizing patient satisfaction through expert clinical support and a personalized retail experience.