Optical Sales Technician

Responsibilities

• Deliver a world-class Total Patient Experience by building relationships and providing medical support
• Assist patients in selecting frames based on style, color, and facial measurements
• Educate patients on specific lenses, coatings, and frames to meet their unique needs
• Operate auto-lensometers and manual lensometers to ensure accuracy
• Accurately collect optical measurements including pupillary distance, seg heights, and vertex distance
• Dispense glasses and contact lens orders and perform frame repairs or adjustments
• Drive retail sales by connecting patient needs to available goods and services

Requirements

• High school diploma or GED
• Minimum of 1 year of experience in a customer service or patient-facing role
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Ability to operate lensometers
• Ability to pass a background check and provide proof of right to work in the United States

Preferred Qualifications

• Previous experience in a medical office setting
• Previous ophthalmic or optical experience
• ABO or NCLE certifications

About the Company

Clarkson Eyecare provides comprehensive eye care services, including exams, eyewear, and specialty contact lens care. We are dedicated to helping our patients see clearly through expert medical support and a personalized retail experience.