Operations Team Leader - Warehouse

Responsibilities

• Supervise and coordinate daily warehouse activities including receiving, picking, packing, shipping, and put-away
• Lead and support warehouse associates to meet productivity, quality, and service targets
• Assign tasks, monitor performance, and ensure adherence to standard operating procedures (SOPs)
• Enforce safety rules and promote a safe working environment
• Train, coach, and onboard new team members
• Support inventory control activities such as cycle counts and discrepancy resolution
• Monitor system transactions using WMS/RF scanners and report operational issues
• Maintain housekeeping and 5S standards
• Identify process improvement opportunities and escalate operational risks

Requirements

• Bachelor’s degree in Logistics, Supply Chain, Business, or a related field
• 2–4 years of warehouse or distribution experience
• Knowledge of warehouse operations, inventory control, and safety practices
• Experience using Warehouse Management Systems (WMS) and RF scanners
• Strong leadership, communication, and problem-solving skills

Preferred Qualifications

• Previous experience in a team leader or senior warehouse role