Operations Support Team Member

Responsibilities

• Support daily operational activities and ensure smooth workflow
• Monitor store and warehouse operations and report issues
• Coordinate with teams to resolve operational challenges
• Prepare daily, weekly, and monthly reports
• Track KPIs and maintain accurate operational data
• Liaise with QC, warehouse, and logistics teams
• Follow up on pending tasks and escalations
• Support communication between field teams and management
• Identify process gaps and suggest improvements
• Assist in implementing operational procedures
• Maintain records and operational documentation
• Support scheduling, manpower planning, and ad-hoc tasks

Requirements

• Diploma or bachelor’s degree in Business Administration, Logistics, or a related field
• 1–3 years of experience in operations or logistics
• Strong analytical and problem-solving skills
• Proficiency in Microsoft Excel
• Ability to work under pressure and manage multiple tasks